Arcvale Apps

Arcvale Pivot Terms of Service

Last updated: 12 November 2026

Sections

These terms are an agreement between you (and the organisation whose Jira site installs the app) and Arcvale Apps ("we", "us"), an independent developer based in Pakistan, for the Arcvale Pivot app for Jira Cloud. By installing or using the app you agree to them.

1. The app

Arcvale Pivot turns Jira searches into pivot tables and charts and includes a Rovo agent. It requires Atlassian Jira Cloud; the agent requires Rovo on your site. How we handle data is described in the Arcvale Pivot Privacy Policy.

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2. Price

The app is currently free. If we later offer paid plans through the Atlassian Marketplace, pricing and billing will be handled by Atlassian under the Atlassian Marketplace terms, and we will give notice before any charge applies.

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3. Your data

Your Jira data and saved reports remain yours and your organisation’s. We claim no rights in them and cannot access them.

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4. Acceptable use

Don’t use the app to break the law or anyone’s rights, and don’t try to interfere with the app, reverse engineer it, or resell it, except where the law allows.

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5. Licence

We grant you a non-exclusive, non-transferable, revocable licence to use the app on Jira sites you are authorised to use, under these terms and Atlassian’s terms for apps.

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6. Availability and changes

We may update, change or discontinue features. The app depends on Atlassian’s platform, which we don’t control.

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7. Disclaimers

The app is provided "as is". Reports and AI-generated answers depend on your Jira data and search, and may be incomplete (for example, very large searches are limited to a maximum number of issues, which the app tells you). Check important figures before relying on them. To the extent the law allows, we disclaim implied warranties.

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8. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses or loss of data. Our total liability is limited to the amount you paid us for the app in the 12 months before the claim (or USD 50 if the app was free). This doesn’t limit liability that can’t be limited by law.

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9. Ending these terms

You can stop using the app anytime by uninstalling it. We may suspend access if these terms are seriously broken.

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10. Law

These terms are governed by the laws of Pakistan, except where your local law gives you rights that can’t be waived.

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11. Changes

We may update these terms and will change the date above. Continued use after a change means you accept the new terms.

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12. Contact

Arcvale Apps ยท arcvale.apps@gmail.com

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