Arcvale Apps

Arcvale Pivot Privacy Policy

Last updated: 12 November 2026

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Arcvale Pivot is an app for Atlassian Jira Cloud that turns Jira searches into pivot tables and charts, with a Rovo agent for reporting questions. This policy explains what the app reads, what it stores, and what we can and cannot see.

The short version

  • Arcvale Pivot runs entirely on Atlassian’s Forge platform. There are no Arcvale servers, and your Jira data never leaves Atlassian.
  • It reads Jira as you, so it only sees what you can already see, and it never changes your Jira data.
  • The only thing it saves is the report settings you choose to save (name, search and layout), inside Atlassian’s storage for your site.
  • We can’t see your Jira content or your saved reports. No analytics, no tracking, no ads, no selling data.

1. Who we are

Arcvale Pivot is published by Arcvale Apps ("we", "us"), an independent developer based in Pakistan. Contact: arcvale.apps@gmail.com.

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2. What the app reads

To build a report, the app reads Jira issues and their fields (such as summary, status, assignee, issue type, priority, parent or epic, labels, sprint, project, dates, time tracking and story points), and the list of projects and fields. It does this through Atlassian’s APIs as the signed-in user, so it can only read what that person is already allowed to see. Access is read-only.

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3. What the app stores

When you save a report, the app stores its settings: the report name, the search (JQL) and the chosen rows, columns, value and view. These are stored in Atlassian Forge storage for your Jira site and are visible to other people on your site who use the app. If you type something personal into a search, such as a person’s account ID, it is saved as part of that report. The app does not store copies of issues, comments, attachments or user profiles; results are calculated when you open a report.

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4. The Rovo agent

When you ask the Arcvale Pivot Analyst agent a question, Atlassian’s Rovo service processes your conversation under Atlassian’s own terms and privacy policy. The agent’s action receives only the search and layout it needs, runs the search as you, and returns a summary table and a link to the report. We don’t store your conversations.

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5. Where data is processed

Everything runs on Atlassian’s Forge platform ("Runs on Atlassian"). The app sends no data to servers operated by Arcvale Apps or any third party, and uses no analytics or crash-reporting services.

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6. What we can see

We cannot see your Jira content or your saved reports. Atlassian may give us limited operational information about the app, such as installations, license status, and technical logs and metrics, which do not include your issue content.

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7. Retention and deletion

Saved reports stay until someone deletes them in the app, or until the app is uninstalled. When the app is uninstalled, its Forge storage is deleted according to Atlassian’s data-retention rules.

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8. Your rights

Your Jira data is controlled by your organisation’s Atlassian site. For access, correction or deletion of Jira data, contact your Jira administrator. For questions about this app, contact arcvale.apps@gmail.com.

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9. Security

The app uses Atlassian’s Forge security model: it runs in Atlassian’s environment, uses only the permissions it declares, and accesses Jira as the signed-in user.

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10. Changes

If we change how the app handles data, we will update this page and its date before the change takes effect.

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11. Contact

Arcvale Apps ยท arcvale.apps@gmail.com

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